Autoklinikka Oulu Rusko

For your car to be repaired, it needs to undergo a damage inspection. During the damage inspection, we will determine what needs to be repaired and estimate what spare parts are needed, as well as the duration and cost of the work. After the inspection, we will send the information about the damage to the insurance company for repair approval. If you pay for the repair yourself, we will provide you with an estimate of the cost of the work. 
 
You can always come to Autoklinikka for a damage inspection without an appointment or book an appointment online in advance. A damage inspection can also be carried out quickly online if you send us photos of the damage to your car. More information about damage inspections.

Autoklinikka offers car maintenance services in Helsinki at its three authorised maintenance locations: Konala (Toyota, Renault, Dacia, Hyundai, Opel, Peugeot and Citroën), Pitäjänmäki (Mercedes-Benz, Volkswagen and Škoda) and Alppila (Mercedes-Benz, Volkswagen and Škoda). Our other locations do not provide authorised maintenance services.

We repair bodywork and windscreen damage with a high level of professionalism for all car brands, including electric cars and hybrids. We are an authorised damage repair shop for Tesla electric cars in Finland. All repairs are carried out in strict accordance with the car manufacturer’s original instructions, so your car’s warranty will always remain intact.

Yes. It doesn’t matter with which company you have your insurance. Autoklinikka is an authorised repair shop partner for all the insurance companies.

To cover the damage, the insurance company needs to know what happened and when. This notification is called an insurance claim. You can often file a claim on your insurance company’s website or by calling your insurance company. If you have not yet filed a claim, we can help you if necessary.

Yes. When making an appointment, let us know if you need a courtesy car for the duration of the repair. We will arrange a courtesy car at a low cost through our car rental partners, and will make sure that a courtesy car is waiting for you when you bring your car in for repair. If your insurance covers a courtesy car, you can use the car free of charge. More information about courtesy cars.

Yes. When you choose to pay in instalments, you will always get at least 30 days of interest-free payment time, and you can decide the appropriate payment period. Instalment invoices are sent to you once a month. You can also pay the full instalment amount with your first payment, in which case the total additional cost is just €2.90. Here you will find more information about Autoklinikka’s payment by instalments option.

Yes. Autoklinikka handles all windscreen repairs with professional expertise. We repair windscreen stone chips in under 30 minutes, and full windscreen replacements are completed within a day. You can book an appointment for a windscreen repair or replacement online. If you are paying for the repair yourself, we will provide a quote for the work.

If your insurance policy includes windscreen insurance, stone chip repairs are free of charge, and for a windscreen replacement, you will only pay the excess. We will also submit all the necessary information to your insurance company. Read more about windscreen repairs.

Damage inspection

Having a damage inspection at Autoklinikka is always free of charge and does not obligate you to have your car repaired with us. You can come for a damage inspection without an appointment or book a time in advance online. The inspection can also be completed by sending us photos of the damage to your vehicle. Book your damage inspection here.

Collision repairs

Before we can provide a cost estimate for larger repair work, we first need to determine what needs to be repaired. This is done during a free damage inspection. During the inspection, we assess the extent of the damage, any necessary spare parts, and other factors that affect the cost of the repair.

You can come for a damage inspection without an appointment or book a time in advance online. The inspection can also be completed by sending us photos of your vehicle’s damage. Send the photos here or book your damage inspection here.

Windshield repair costs

If your insurance includes glass coverage, repairing a stone chip in your windshield is completely free of charge, as your insurance company covers the repair costs in full. We also take care of the billing directly with your insurance company, so the visit will not cost you anything. Repairing a stone chip does not affect your insurance bonus.

Book an appointment for windshield chip repair here. If you are paying for the repair yourself, you can request a quote by submitting a price inquiry here.

Windshield Replacement Costs

If your insurance includes glass coverage, you only pay the deductible defined in your insurance policy, usually between 100 and 250 euros depending on the insurance company. Book an appointment for windshield replacement online.

If you are paying for the replacement yourself, the cost ranges approximately from 200 to 1,300 euros, depending on your car’s windshield model and any additional technology integrated into the glass. You can request an exact price by submitting a price inquiry here.

Minor dents (PDR)

The paintless dent repair (PDR) method allows repairing minor dents where the paint surface is still intact. It is particularly suitable for minor dents caused in parking areas. Dent removal using the PDR technique is more affordable than traditional body repair, as no painting or spare parts are required.

You can bring your car to show the dent whenever it suits you, as no appointment is needed. Find your nearest repair shop. You can also book a damage inspection online in advance. Book your damage inspection here.

Car Painting

Before we can provide a cost estimate for painting related to collision or body damage, we first need to assess the scope of the work. This is done during a free damage inspection.

During the inspection, we evaluate the extent of the damage and other factors that affect the cost of the repair. The damage inspection is always free of charge and non-binding.

You can come for a damage inspection without an appointment or book a time in advance online. The inspection can also be completed by sending us photos of your car’s damage. Book your damage inspection here.

Courtesy Cars

If your insurance includes courtesy car coverage, the rental will be free of charge for you. If you are paying for the rental yourself, we can arrange an affordable replacement vehicle through our rental partners. See our courtesy car price list here.

You can find information about payment options in English by clicking here.

We will notify you by text message or phone call when your car repair is completed and your vehicle is ready for pickup. Any deductible related to collision or windshield repair will be charged at the time of pickup.

If you are unable to collect your car during our opening hours, you can also use our 24/7 key pickup and drop-off machine available at our busiest locations.

You can also inquire about your car’s estimated completion time by contacting our customer service at +358 20 773 7437 or by getting in touch directly with the Autoklinikka location where your car is being repaired. You can find the contact details of all Autoklinikka locations here.

Here you can find the contact details and opening hours of Autoklinikka service locations.

You can also find contact information for Autoklinikka’s customer service here.

If you need to cancel or reschedule your appointment, please contact our customer service at tel. 020 773 7437 or by email at asiakaspalvelu@autoklinikka.fi. We will be happy to arrange a new suitable time for you.